Warranty & Service
Rest assured that the investment you are making in your window treatments are backed by a limited lifetime warranty. Our National Brands have been vetted over decades of use and are backed by limited lifetime warranties on all the products we sell. With over 40 years of sales and installation experience we also warranty our installation and craftmanship.
Please see below for the Blinds & Shutters by Discount Mike Warranty Policy as well as the individual policies for the National Brands that we sell.
Blinds & Shutters By Discount Mike Warranty Policy
Ver. 1/01/2023
We stand behind the window treatments we sell & install in your home or business. The Manufacturer’s Limited Lifetime Warranty generally covers operational parts, materials & workmanship for the original purchaser of the product. Shipping and Labor are not covered under warranty. See below for links to specific manufacturer warranty details.
Installation Guarantee
Installation is guaranteed for 1 year after the date of installation. After 1 year, service fees may apply. Our installation guarantee is voided if products are not used as intended or by any of the following, but not limited to: attaching or hanging items to the window treatment, using the window treatment as a shelf, excessive pulling of cords or materials, damage incurred by pets, improper removal or alterations to the product. Installation guarantee may also be voided when additional top treatments such as curtains, valances or cornices are installed by another individual or contractor over (on top of) the products that we have installed.
Repair Service Fees
Our standard repair service fee (for products sold and installed by Blinds and Shutters by Discount Mike) is $75 per window treatment. Lengthy or more complicated repairs may incur, at our discretion, additional hourly fees billed at $75/hour. Additional fees for parts & shipping may apply. If the manufacturer deems the product or repair to be outside of warranty, additional charges may apply.
Products Not Purchased through Blinds & Shutters by Discount Mike
Repair services for window treatments not sold & installed by Blinds & Shutters by Discount Mike will be performed solely at our discretion. We only service products we sell and install. Product warranty claims may be processed only if the original purchaser can provide the original invoice or purchase agreement detailing both the dealer & manufacturer’s original order numbers and purchase date. Repair service fees will be billed at a rate of $75 plus $75/hour, with a 2 hour minimum charge. Additional fees for parts & shipping may apply.
Disclaimer
We take great care to ensure the quality and condition of the products we sell and install. However, we will not be liable for any incidental damage occurring during removal, shipping or reinstallation of product repairs.
National Brands Warranty Information
National Brands Warranty Information
Since 1939, Graber has consistently held a high standard of quality for both products and service, ensuring you find the perfect, premium window treatments for your style and needs. The Graber Limited Lifetime Warranty represents a dedication to your complete satisfaction—ensuring a lifetime of beauty, excellence, and service when you need it most.
Norman® products are backed by a lifetime warranty against defects in materials and/or workmanship for as long as the original purchaser owns the product.